Hickory Furniture Mart
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Hickory Furniture Mart
Did you know that approximately 60% of all furniture found in American homes originates from North Carolina? In Charlotte visitors are just minutes away from one of the most wellknown North Carolina furniture destinations and home furnishings resources in the world: Hickory Furniture Mart. Learn about current trends and styles within the furniture industry while experiencing the heartbeat of quality furniture craftsmanship and manufacturing throughout this million square foot complex. Customized presentations and itineraries are available for any group with on-site furniture and design experts. Furniture factory tours are also available with advance notice as well as individual one-on-one appointments with professional interior designers, personal shoppers and/or showroom designers. For out of town visitors, Shop & Stay and Special discounted Furniture Shopper hotel rates are available at partner Hickory hotels.
Length of Experience: Customized per group.
Group Size: Minimum of 10 participants; custom max.
Availability: Monday through Saturday from 9 a.m. to 6 p.m. or on Sundays during major sales events. Visit hickoryfurniture.com for more information.
My husband and I have purchased several pieces of furniture through Diane at Hickory Furniture Mart. We started with two recliners and got an amazing price and great service. When it was time to buy a new couch, we called Diane and got another fantastic deal. We have since purchased two outdoor seating sets, an outdoor table and chairs, a beautiful live edge bed frame, and yet another couch. Should we need anything else, well be sure to call Diane. Shes quick to respond, provides great customer service, and always finds what we want at well below retail cost. Weve referred friends to her and theyve been just as pleased with their purchase. Thanks, Diane, for helping to furnish our new house!
Great selection of everything, you will need about 5 hours to get to the whole store. Will recommend
We traveled 30 minutes out of our way to stop by here and (hopefully) find an Amish bench and rocker. We arrived 5 minutes before closing. Not a lot of time, but firmly on the side of before closing. The nice information lady stopped us at the entrance and essentially said they were closed. That "they" usually start heading out the door as closing time approaches. She did call back, but got no answer, still before the closing time of 6pm. When I had a store, my staff were scheduled to work until 5 minutes after closing so there was never any issue. If I was working outside normal hours, we were open no matter what time it was. If you're not going to welcome customers at 5 minutes until closing, then closing time should be adjusted. We should have at least been able to talk to a sales person.
Please don't ever buy furniture from this place. My husband and I purchased a bedroom suite from the Hickory Furniture Mart in March of 2020 and we did not receive our furniture until 4 months later. We even offered to pick the furniture up ourselves. We were constantly given the run around when we called to inquire about the were abouts of our furniture. It was a big circus. When our furniture did arrive one of our night stands was missing from our order and we have yet to receive that and it is now October. We have given up on receiving our other night stand. The delivery guy stated that we were one of the lucky ones because there have been many instances where customers didn't receive there furniture for a year or more. Please avoid this place.
Large facility with indoor furniture and decor shopping. They do have elevators, information desk where you can obtain a wheelchair with deposit of your driver's license. Then store after store of shopping. I had been numerous furniture stores in Burke, Caldwell, and Catawba counties for the perfect recliner. The Lazy-Boy store had the best recliner for me. It was even on sale and you can purchase a protection plan for your item. There were a couple of bumps in my purchasing process, but staff quickly addressed these things and I have a great recliner!