Residence Inn by Marriott Charlotte City Center
- Open Now
- Always Open
Martha B. Coleman
The Residence Inn by Marriott Charlotte is beautifully decorated and comfortable. A great place to get away and spend some quality time. It is clean and sanitized with all safety precautions enforced. The staff is professional and very attentive; Friendly and willingly go the extra mile to ensure that your stay is pleasant.
Hotel is very nice. The beds/ pillows were so comfortable. The rooftop bar is nice and you can get beautiful pictures of the buildings. The rooms and hotel was very clean during this Covid-19 pandemic. Only negative thing that can say is the $28 per day parking chargefor guest. You don't need to leave once you get here since your in walking distance to a lot of things. My car never moved while I was here. Would stay again if the parking charge wasn't so high.
My new favorite hotel. Went for my birthday Monday.. very nice n clean
My experience here was less than to be desired. We unfortunately had a later than expected check in at 10:03 pm. When we pulled up, the only entrance was beside the parking garage (no grand entrance). Doors were locked and when someone finally came to door, they explained I would have to go up to FIFTH floor to check in. My girlfriend and I had a carful of luggage & no valet. After I got back we had to split up to take the cart upstairs & park down in garage. The garage was very confusing with no signage how to get back to hotel. After finding stairs to lead up to elevator, it took me to Aloft. After going back down elevator & changing another unmarked floor a Valet for ALOFT instructed me to go all the way across the garage to the street & walk around the building to the original entrance. Once this was all done, it was 10:25. We tried to go to rooftop bar for a few minutes just to get a view of city & we were "chaperoned" onto a balcony for 3 minutes (while others were relaxing on other side of the bar, not sure why they got preferential treatment), even after we explained our series of events, they ushered us out in a hurry. It was apparent that no one from the hotel cared about our poor experience at their establishment. Im giving 2 stars for the aesthetics if the building. We will NOT be returning.
Beautiful place to stay. The view of the city is amazing. The staff is super nice. Room was clean and comfortable!