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Kimpton Tryon Park Hotel

Hours

Closed
Sun
12AM
Mon-Sat
Closed

Location

Uptown

Visit Website

Google Reviews

4.5

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Linda H.

4 months ago

Love this hotel! From the moment I walked in the door, I was greeted with friendly smiles and overall courtesy. The hotel itself is in a really nice location. Everything about the hotel was clean as well, which is a big factor for me while booking a place to stay. After spending a day in the summer sun, it was nice to come back to complementary beer, wine, and refreshments. The rooftop bar was perfect for a nightcap before heading to bed. I would definitely stay at this hotel again the next time I go to Charlotte!

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Yusi An

2 months ago

I stayed here for five nights on a business trip. Its hard for me to say that I enjoyed the stay at all. 1. Sink was clogged and it took me two days to follow up with the house keeping staff, front desk to eventually fix it. - they most likely just poured in some Drano. The desk was dusty, so is the carpet. 2. Its interesting that the housekeeping staff would not replace used wine glasses in my room. Ive been washing them myself. 3. I was blocked entrance to the elevator to the hotel lobby when I parked at the hotel garage. I had to be escorted upstairs and was told the next time the elevator would open up. And it didnt. I had to have staff open the door to the garage entrance in order to get to my car. 4. I left my tennis shoes at the hotel room and texted the front desk staff. They said they were able to find my shoes but I had to fill out a form. After filling out the form, I was told that house keeping staff couldnt locate my shoes! This hotel has a major management problem. Things are not follow through. Staff were not properly communicated with the changes. Not much structure. Its frustrating to say the least. Now I would like to have my item shipped back to me. Followed up several times to no avail. I guess once you have left, its not their problem.

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Carmen W.

in the last week

I really liked this hotel and it will be my first choice when in Charlotte. I was there on a business. The room sizes were excellent. I like decoration and just the vibe in general. Even the elevator is cool. Only thing I didn't like was they didn't pool and their parking. They made anything but valet inconvenient, so pay the extra. I couldn't because I was staying for work. They call you to get permission before allowing third parties to deliver to your room, which was a nice touch. Sean (check in) and Anthony (check out) at the front desk were really friendly.

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Donald Autery

3 months ago

Was treated to a 1 bedroom suite for my birthday and the room and Hotel was nice. The staff seemed nice as well. The only reason I would rate this Hotel a 4 out of 5 is because the mattress felt cheap and uncomfortable and the in room dining menu was very limited and underwhelming. Other than the experience was enjoyable and the location is great.

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David Guirl

5 months ago

The room is very nice, especially the bathroom. A minibar is advertised, but there isn't one in the room. The front desk directs you to the bar or some snacks in the lobby. They only have ice machines on every other floor. Coffee bar downstairs is very minimal and not very hot, with no oat or almond milk. The toilet paper is scratchy. In our room, one towel and the duvet were stained. The streaming TV service was choppy while trying to watch a movie. The location is great, except for the loud cars racing up and down the street all night. Valet is $40/day but very attentive and helpful.