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Drury Inn & Suites Charlotte Northlake





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6 months ago

Love this place! Room is very clean as expected. They have a jacuzzi which I haven't found in many of the hotels I've been staying at. Also, the rooms have central AC, so no cold air blowing on your head at night. A super bonus is the free drinks on happy hour. They have laundry service and dinner! Can't wait to stay here again. The staff are friendly and I'm satisfied. There is also a mall with a movie theater across the street.


ladydee 72

5 months ago

This hotel deserves 5 stars for the service alone. This hotel provides a full breakfast of home fries, eggs, waffles, sausage patties, biscuits n gravy, and other continental type food. The drinks are not only cranberry, orange, and apple juice but also coke products. They also offer you two alcoholic beverages for happy hour (5:30-7) along with a rotation of apps that can serve as your dinner. I had pulled pork sliders, along with a baked potato, salad, and nachos. They also offered hot dogs, mixed veggies, and fresh popped popcorn The assistant manager was gracious and helpful. She was not only directing the traffic of people, she was making sure everyone had what they needed. The staff was really customer focused, pleasant, accommodating, and just plain nice. The rooms were standard type of rooms but clean and a nice size. The hotel is right next to a mall which is walking distance. We were there when the hotel was full so the parking was full and some spots were really tight.


Ashley Vandonkelaar

4 months ago

The hotel itself is really nice. It's clean, the staff is friendly and professional, and the room and decor is attractive and modern. There are a lot of really cool amenities like free popcorn, tea, and coffee throughout the day and awesome kickback events each evening (kickbacks include two free alcoholic drinks per person and a small buffet). The pool and hot tub area looks exactly like the picture, and although small, would actually be very nice if it weren't for the swarms of unattended children. The main issue I had with this establishment was with the homeless, drug dealers, and police that were often around. I was asked if I wanted to buy drugs a few times when I entered and left the building. Most of the other guests were really trashy (disrespectful, inconsiderate, loud, etc). There were police investigations in the parking lot and within the hotel the first night I stayed here. This place really has the potential to be a classy hotel but the patrons and surrounding area make it difficult. My husband and I still had a really good time but we stuck mostly to our room.


Inger Marlowe

4 months ago

Here Mon - Thursday. We've had a wonderful stay. The staff is very attentive, the food is delicious, accommodations are comfortable. I was not aware that they accommodate pets - I have allergies. While eating breakfast a woman came in with her dog, picked him up to sit at the table, and then went to serve herself breakfast with unclean hands. Lost my appetite. We were getting up to get more food when I witnessed what she did. Mecklenberg Health Department wouldn't approve. Dogs should never be allowed in the eating area



3 months ago

The hotel was nice but the room smelled musty. Food and drinks in the evening and morning are a huge plus and super convenient and also saved us from having to buy a meal elsewhere when we were just using the hotel as a one night stopover. Two complaints would be the pool seemed a little less clean than we would have preferred and the misty smell in our room. The staff was very friendly and nice to talk to. The location was good for us only because it was right off the highway.