AC Hotel Charlotte SouthPark
Great hotel. Really nice place and very clean and quiet. Easy free parking area with plenty of space. Beds were comfortable and 4 different pillows (mushy to firm!) on each bed to choose from which was pretty cool. For some odd reason the hotel rooftop bar closed before 10:30pm on a Saturday night. Seems like a pretty odd concept.
Booked a 2 queen beds for 3 persons. Everything was clean and neat. However, they should give us towels equivalent to the number of persons in the reservation. Bring your own toothbrush and all personal items. They only provide a small soap bar for body and face and 3 bottles of conditioner, shampoo, and shower gel. Check in time : 4pm Check out time: 12pm Free parking!
Beautiful hotel. Loved the rooms and the hotel lobby area. Very clean and nice staff. No amenities in walking distance and I had a bunch of little ants in my room. Would have definitely been 5 star if I didn't have ants. Will come back again.
Aesthetics of the hotel are nice but I dont understand why rooms have a refrigerator but no microwave. Coffee maker is super cheap looking and I think for the price youre paying for this hotel they could step this up considering the design and layout of the rooms. Although the air conditioner was set to 65, the lowest setting the room was warm, water in shower temp control was broken, refrigerator was running warm, & desk light was out. Although I brought this to the attention of the desk clerk and their manager there was no response received nor follow up.
We booked 25+ rooms for a wedding. The hotel is new - so it was nice and clean but the service was terrible. Im a loyal Marriott member and the way our party was treated by the hotel staff (dismissive / not accommodating) was disappointing given the amount of revenue we brought to the hotel. Would not recommend.