Fairfield Inn & Suites Charlotte University Research Park
Easy location on and off the highway. This location is bright and clean with plenty of parking. The staff is always pleasant every time I stay here which is at least twice a month. Solid value for the price.
New. Only 1 year old. Very clean. But like all Marriotts - saving money by cutting housekeeping, dont service your room. Also only pre-prepared foods for breakfast (again saving cost and reducing staff, but cant blame local hotel for corporate rules). But if you want to stay at Marriott this is an overall good hotel Very friendly and helpful front desk team. Cant wait for them to get back to full service.
I was in Charlotte on business on Monday, June 13th. After working a 12 hour day and getting to my hotel at Home2 suites at 10pm, I realized I accidently booked the wrong night and all rooms were sold out. I walked across the parking lot to Fairfield inn to ask if they had any rooms. Unfortunately, they were sold out as well but I feel compelled to share my experience with the receptionist, Sophia. She was so welcoming, helped me search for another room which was 30 minutes South. I am a young women that didn't know the area or what to do at 10pm at night. Sophia was so helpful and motherly at making sure I found a safe place to stay. While she was just doing her job in her head, I found enormous comfort in having her there with me for that 30 minutes. THANK YOU SOPHIA! I hope you are recognized. You deserve a raise :)
Nice, clean and modern. Great amenities and location and for those who want to know yes there is a microwave and fridge. If you're disappointed then your too picky lol. Enjoy!!
Our stay was very pleasant and will be making reservations again this coming summer. The lady that cleans the lobby, I believe her name is Natalie was so kind and positive spirit just bloomed as well the front desk rep. Thank you!