Dave & Buster's
- Open Now
Dave & Buster's: Epic Fun for Everyone
Dave and Buster’s in Concord Mills is the ideal combination of good food and an even better time. The full service restaurant and entertainment facility is for kids (and adults) of all ages. Check out the 12-lane Hi-Life Bowling Lanes or the vast array of stateof-the-art virtual reality-style games and simulators for an unforgettable entertainment experience.
Length of Experience: Time varies
Group Size: No restrictions
Availability: No restrictions; group tours can be booked at dnbparty.com
The two-star rating is not only because they are understaffed, this was a major problem. But the staff that were there really didnt care. Waited 25 minutes in bowling area for staff to arrive. Tried to charge $150 for 30 min of bowling. (They later reduced to the fee). One bartender visibly working for the whole place Saturday night. Had dinner, 15 minutes after ordering drinks, server says, They dont have martini stuff, and my manager wont let me serve Blue Moon because there are no bubbles and it smells bad. Maybe the worst service Ive ever had. Left before playing any games. The food, however, wasnt bad. Filthy table and floors, broken bowling alley. Maybe the video games are fun. Ill never know.
I love D&B. Arcade games have always been a favorite pass time of mine. It's one of the few places I can talk my teenage son into going without much struggle. The resturant was a bit disappointing. Our waitress took forever to come by but she was very nice. They only had one other table so I am unsure of what caused the delay. Maybe it was an off day for her so don't let it discourage you if you have time to wait. Our food was very good so the cook was on top of things. We had an issue with one game but the employees manning the prize shop took very good care of us. The two young men went above and beyond to help us with the game issue. They even took the time to bring another plushie up for me when I was unhappy with the quality of the first one. We visited on 08/01/22 between 4pm and 6pm. I didn't grab names because I was distracted with it so close to the mall closing. I hope management will acknowledge their staffs hard work that night. Good job guys! I hope we can visit again soon
What happened Dave and Busters? You used to be so fun, and delicious. Now you're just a run down forgotten dirty relic. Took over an hour to serve our drinks with only two other tables in the ENTIRE place. Staff was bored and inattentive. The game room was old. Many games had sights that were off, or just took your credits and did nothing. No attendants to be found. An absolute embarrassment of an establishment. The bathrooms were filthy, the food was overcooked. Honestly, this place just needs to close and they know it. The manager while nice, you could see was just going through the motions. So sad.
So my family and i decided to take the kids out bowling and have some drinks. After being told that no reservation was needed to reserve a lane we arrived and of course had to wait. Well while waiting of course we wanted drinks. Attempted to order what was advertised but was told we couldnt initially without showing 4 i.ds. After showing them the Tower that was advertised suddenly wasnt available and there was no attempt made to accommodate my party and i at all. The front bartender wasnt very pleasant either and the managers on duty were obviously clueless
Quite a few of the games were broken, so couldnt really enjoy game night like I planned. The nachos I ordered were horrible. Looked and tasted stale. My drink was. Meh. This location isnt holding up to what I expect from Dave & Busters.